Knowledge and Learning In The News - April 2, 2005
How to Battle the Coming Brain Drain
By forcing out the employees with the most experience, companies may be inadvertently pushing critical knowledge out the door.
Extreme Learning: Decision Games
What separates novices from experts is the way they size things up. Experts assess a situation with less information than novices. Designers start by teasing out the "thin slices" that experts pay attention to when making rapid decisions.