Personal Toolkit: Apertures of articulation We work and learn in living networks. Together, we comprise great bodies of knowledge and expertise. Getting New Managers Up to Speed Managers' effectiveness derives directly from their web of relationships," says Rollag. With that in mind, "map out" your new manager's network before she starts the job. Sharing knowledge - do we know enough? If your CEO comes back from a KM conference and sets up Lotus, LiveLink or eRoom with complex access privilege's, you should question if they have really got the message. How Costco Became the Anti-Wal-Mart Why Big Dog & Little Dog love to shop at Costco.