tag:blogger.com,1999:blog-7743873.post5682782682756039964..comments2023-12-14T12:23:41.494-08:00Comments on Big Dog, Little Dog: The Three Words Your Customer Must KnowDonald Clarkhttp://www.blogger.com/profile/01980740206430947090noreply@blogger.comBlogger4125tag:blogger.com,1999:blog-7743873.post-26461794339089271982010-02-21T16:31:08.512-08:002010-02-21T16:31:08.512-08:00This was a very interesting post. I feel like I k...This was a very interesting post. I feel like I knew the difference between these 3 words, and yet have always used them incorrectly.elisabethhttp://yahoo.comnoreply@blogger.comtag:blogger.com,1999:blog-7743873.post-85824836641322879572010-02-05T01:39:25.868-08:002010-02-05T01:39:25.868-08:00This is soooo useful.
I've recently found mys...This is soooo useful.<br /><br />I've recently found myself halting during conversation and in writing as to what to call myself and what I do.<br /><br />On my blog, I trip over the T-word, wondering if people are going to turn up at my gates with torches and pitchforks to burn the 20th Century command-and-control recidivist.<br /><br />Part of the problem is the word: eLearning. Much of it is eTraining. Some of it is eEducation.<br /><br />I've been playing around with what to call everything here:<br />http://hypergogue.posterous.com/five-types-of-learning<br /><br />It's on my 'noticing' blog rather than the proper one - so it's fairly half-baked.BunchberryFernhttps://www.blogger.com/profile/15052412244423677714noreply@blogger.comtag:blogger.com,1999:blog-7743873.post-57673858687273431262010-01-28T14:15:54.158-08:002010-01-28T14:15:54.158-08:00Dan,
I'm starting to get a little sloppy on m...Dan,<br /><br />I'm starting to get a little sloppy on my references (I did it in my last post too). These terms have been around for quite some time as Nadler discussed them in 1984: Nadler, Leonard (1984). <i>The Handbook of Human Resource Development.</i> New York: John Wiley & Sons.<br /><br />What is also interesting in that the late great Michael Tovey uses the same terms in his book, <i>Training in Australia</i> that was published in 1997. Thus the terms are really quite universal.Donald Clarkhttps://www.blogger.com/profile/01980740206430947090noreply@blogger.comtag:blogger.com,1999:blog-7743873.post-78485087314287772472010-01-28T13:52:11.766-08:002010-01-28T13:52:11.766-08:00Thanks for this, Donald -- you've proposed som...Thanks for this, Donald -- you've proposed some very interesting performance-based distinctions for these three words ("training," "education," "development"), all of which incorporate the concept of "learning" in different ways. I’m going to integrate some of these distinctions into how I talk about training and development to peers and clients. <br /><br />Adding to your distinction on the "education" part: “Continuing Education” is important for people who aren’t changing jobs per se, but whose existing jobs have more fluid, changing requirements. In those cases, a training solution (or training-based measurement of effectiveness, as you point out) may not be an appropriate match.Dan Spirahttp://danspira.comnoreply@blogger.com