tag:blogger.com,1999:blog-7743873.post4096364462038760202..comments2023-12-14T12:23:41.494-08:00Comments on Big Dog, Little Dog: Using Kirkpatrick's Four Levels to Create and Evaluate Informal & Social Learning ProcessesDonald Clarkhttp://www.blogger.com/profile/01980740206430947090noreply@blogger.comBlogger7125tag:blogger.com,1999:blog-7743873.post-21834278548666839732011-11-12T15:39:05.647-08:002011-11-12T15:39:05.647-08:00I thoroughly agree that zooming in on the actual c...I thoroughly agree that zooming in on the actual cause of the problem will help to build a more focused program. Too many times we weigh ourselves down with unnecessary baggage, and forget about the simple more direct approach. We also forget and overemphasize what we are trying to accomplish making the objectives too complex.<br /><br />I thoroughly enjoyed your blog on evaluating social and informal learning and look forward to reading many more.M. Boylanhttps://www.blogger.com/profile/08509993180972206444noreply@blogger.comtag:blogger.com,1999:blog-7743873.post-81956062891352420262011-05-23T07:00:07.289-07:002011-05-23T07:00:07.289-07:00JLF, I created a new post for your comment - Creat...JLF, I created a new post for your comment - <a href="http://bdld.blogspot.com/2011/05/creating-and-evaluating-informal-social.html" rel="nofollow">Creating and Evaluating Informal & Social Learning Processes in a Call Center</a>Donald Clarkhttps://www.blogger.com/profile/01980740206430947090noreply@blogger.comtag:blogger.com,1999:blog-7743873.post-91839326593501442152011-05-18T21:40:36.841-07:002011-05-18T21:40:36.841-07:00What do you do when the "learners" are n...What do you do when the "learners" are new hires? And the "environment" is a real-time call center?JLFhttps://www.blogger.com/profile/15730545349219433610noreply@blogger.comtag:blogger.com,1999:blog-7743873.post-17067839323927909492011-05-15T09:09:51.450-07:002011-05-15T09:09:51.450-07:00Hi Alex,
Yes - all costs need to be considered whe...Hi Alex,<br />Yes - all costs need to be considered when you are determining value, however, managers will often accept higher costs just to make a "problem" go away (they often want one less thing to worry about).Donald Clarkhttps://www.blogger.com/profile/01980740206430947090noreply@blogger.comtag:blogger.com,1999:blog-7743873.post-3295426372363885692011-05-11T03:07:50.889-07:002011-05-11T03:07:50.889-07:00when considering value should one also think about...when considering value should one also think about the costs of integrating new system into existing organization?Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-7743873.post-34875320590947357692011-05-11T03:07:10.078-07:002011-05-11T03:07:10.078-07:00when considering value should one also think about...when considering value should one also think about the costs of integrating new system into existing organization?Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-7743873.post-32025856416330102092011-04-27T13:47:59.663-07:002011-04-27T13:47:59.663-07:00What thoughtful comments you have made here. Thank...What thoughtful comments you have made here. Thanks for such a succinct summary of these concepts.Unknownhttps://www.blogger.com/profile/00773322810072266551noreply@blogger.com